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Government of Canada / Gouvernement du Canada

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Adopter Details Ombudsman for Banking Services and Investments

Ombudsman for Banking Services and Investments (OBSI) resolves disputes between participating banking services and investment firms and their customers if they can't solve them on their own.

Organization type

  • External Complaints Body

Website

Country

  • Canada

Related priorities

This adopter has contributed to the following priorities and target outcomes of the National Financial Literacy Strategy: 

Priority 1

Communicate in ways people understand

  • Target outcome 1.1

Priority 6

Strengthen consumer protection measures

  • Target outcome 6.1
  • Target outcome 6.3
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Related measures
Use the Opens in new tabMeasures Library to search for Strategy-Aligned Measures (SAMs) that help stakeholders in the financial ecosystem track progress toward achieving the National Strategy’s target outcomes.
Related initiatives
Initiative

OBSI programs

Share insights, experience and statistical information with regulators, government, industry and consumer groups to help inform public policy decisions.
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The Financial Consumer Agency of Canada does not endorse, directly or indirectly, any adopters of the Measurement Plan, nor does it make any representations or warranties, express or implied, concerning the adopters' products or services or their fitness for a particular purpose.

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