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Initiative Details Canadian Internet Use Survey

The 2022 Canadian Internet Use Survey gathers data on how digital technologies and the Internet are transforming society, the economy, and the everyday lives of Canadians.

Initiative type

  • Survey

Demographics collected

  • Access to high-speed internet
  • Age
  • Education
  • Ethno-cultural group
  • First language
  • Gender
  • Physical or mental disability
  • Province/territory of residence
  • Status or non-status indigenous person
  • Urban/rural

Target population

  • General public

Adopter

Link

Related priorities

This initiative relates to the following National Financial Literacy Strategy priorities and target outcomes: 

Priority 3

Support increased digital access and digital literacy

  • Target outcome 3.1
  • Target outcome 3.2
Related headlines
Headline

Digital banking is a challenge for many.

The financial marketplace is increasingly digital. Consumers with limited digital access or digital literacy risk being excluded. Overcoming these challenges is crucial to ensuring that all Canadians can benefit from digital banking.

The analysis is based on research and the findings supplied by the adopters of the National Financial Literacy Strategy Measurement Plan. The related findings can be found at the bottom of this page.

Source: Canadian Internet Use Survey, Free independent ecosystem reports
Headline

Most people protect themselves online, but some are still vulnerable to cyberattacks and financial loss.

The financial information of nearly 40% of Canadians will be targeted through phishing or hacking. These cyberattacks can cause serious financial and emotional distress.

Source: FCAC Monthly Financial Well-being Monitor

The analysis is based on research and the findings supplied by the adopters of the National Financial Literacy Strategy Measurement Plan. The related findings can be found at the bottom of this page.

Source: Canadian Internet Use Survey
Related findings
Finding

70% of Canadians reported encountering a cyber security incident in 2022. Among those, 6% experienced a financial loss following the incident, from which they did not recover.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

Among Canadians who did not shop online in 2022, 12% said that it was too difficult to order online.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

Canadians took steps to protect their personal data online in 2022, such as restricting or refusing access to their geographical location (61%).

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

For Canadians who used online shopping in 2020, the most common payment method was by credit card.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

In 2020, 75% of Canadians reported having conducted online banking.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

In 2022, 71% of Canadians took action to protect their laptop or computer from security incidents, such as keeping their operation systems up to date and using additional cyber security software.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Finding

In 2022, nearly 75% of Canadians reported enabling optional security features to verify their identity when accessing accounts or applications over the Internet, such as two-factor authentication or personalized security questions.

Initiative: Canadian Internet Use Survey

Adopter: Statistics Canada
Related measures
Use the Opens in new tabMeasures Library to search for Strategy-Aligned Measures (SAMs) that help stakeholders in the financial ecosystem track progress toward achieving the National Strategy’s target outcomes.

The Financial Consumer Agency of Canada does not endorse, directly or indirectly, any adopters of the Measurement Plan, nor does it make any representations or warranties, express or implied, concerning the adopters' products or services or their fitness for a particular purpose.

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